
Djordje Matovic
Account Strategist
Email marketing agency, inbox-first
The Email World builds lifecycle campaigns and flows for e-commerce and DTC brands, backed by deliverability expertise that keeps you out of the spam folder and in front of customers.
Email programs built for
Services
A full map of your lifecycle: welcome, browse and cart abandonment, post-purchase, and win-back, plus a clear read on what is currently costing you revenue.
Automated flows and one-off campaigns built in Klaviyo, from welcome series and retention offers to seasonal promotions.
Authentication, list hygiene, and sender reputation monitoring, so the emails you send actually reach the inbox.
Reusable, on-brand master templates built for fast turnaround across campaigns, not one-off designs you rebuild every time.
The difference
A beautifully designed campaign is worth nothing sitting in a spam folder. Before we write a word of copy, we make sure the infrastructure underneath it is set up to be trusted.
Selected work
Rebuilt the welcome flow for a 125-year-old fruitcake brand, pairing a discount offer with a branded storytelling e-book to drive first purchase, plus a reusable seasonal campaign template.
A warm, brand-aligned welcome email and a playful win-back campaign, using free-shipping incentives and on-brand copy to bring lapsed customers back.
A two-part welcome series pairing a personalized discount code with curated product picks, then shifting to Instagram social proof to build trust.
Welcome and retention campaigns for a smart-scale brand, leaning on accuracy stats, press mentions, and social proof to convert quickly.
A recurring Product of the Month format spotlighting a hero product, combining social proof, styling inspiration, and cross-sell blocks.
An always-on evergreen template with a countdown timer, community CTA, blog integration, and seasonal box highlights.
A vibrant welcome flow for a wax-melt brand, setting expectations and driving first purchase with a buy-5-get-2-free hook.
A post-giveaway confirmation email that transitions smoothly into podcast and blog storytelling plus partner promotions.
A single scrollable promotional template combining hero banners, product bundles, category navigation, and manufacturer highlights.
Process
Review current flows, deliverability health, and list hygiene to find what is already leaking revenue.
Map the full lifecycle and prioritize the flows and campaigns with the highest impact first.
Design and build inside your ESP, with QA across devices and inbox providers before anything sends.
Monitor performance and inbox placement monthly, and iterate on what the data shows.
Team
The people who plan, build, and ship your email program.

Account Strategist

Senior Account Manager

Account Manager

Account Manager

QA & Tech Specialist

Email Design Lead

Graphic & Email Designer
Founders

Founder & Email Strategist, The Email World
Vladimir has spent 8+ years working across agency and in-house email teams, focused on lifecycle strategy and deliverability. He has built welcome flows, retention campaigns, and reusable templates for brands across e-commerce, health tech, home, and pet retail, with a particular focus on the part most agencies skip: making sure the emails actually reach the inbox.

Co-Founder & Technical Lead, The Email World
Stevan moved into email in 2020 from a 15-year career in combat sports, and brought the same habit with him: find the weakness, fix it, ship. He has worked across US and EU teams as a campaign specialist, QA lead, automation specialist, and full-stack developer, building Klaviyo flows, Make and n8n automations, and the tooling behind them. He owns the technical half of every engagement: the builds, the integrations, and the systems the strategy runs on.
Get in touch
Book a free strategy call. We will look at your current flows and deliverability health, and tell you exactly where the opportunity is.